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Home FAQ

Find the answers to all of our most frequently asked questions.

How do I get started?

You can either book and move in online directly from our website or you can contact us and we can send you an online move in link to your phone or email. Once this is complete, we have received payment and verified your ID, we send you a PIN for the gate and map showing the location of your space. You’re then good to go, just don’t forget to bring your own padlock.

What can’t I put into storage?

You can either book and move in online directly from our website or you can contact us and we can send you an online move in link to your phone or email. Once this is complete, we have received payment and verified your ID, we send you a PIN for the gate and map showing the location of your space. You’re then good to go, just don’t forget to bring your own padlock.

Is there a minimum storage period?

You can either book and move in online directly from our website or you can contact us and we can send you an online move in link to your phone or email. Once this is complete, we have received payment and verified your ID, we send you a PIN for the gate and map showing the location of your space. You’re then good to go, just don’t forget to bring your own padlock.

How do I pay?

You can either book and move in online directly from our website or you can contact us and we can send you an online move in link to your phone or email. Once this is complete, we have received payment and verified your ID, we send you a PIN for the gate and map showing the location of your space. You’re then good to go, just don’t forget to bring your own padlock.

Do I need insurance?

You can either book and move in online directly from our website or you can contact us and we can send you an online move in link to your phone or email. Once this is complete, we have received payment and verified your ID, we send you a PIN for the gate and map showing the location of your space. You’re then good to go, just don’t forget to bring your own padlock.

How secure is my space?

You can either book and move in online directly from our website or you can contact us and we can send you an online move in link to your phone or email. Once this is complete, we have received payment and verified your ID, we send you a PIN for the gate and map showing the location of your space. You’re then good to go, just don’t forget to bring your own padlock.